1. Member Services: Refund requests for member services must be made within 3 days of purchase.

2. Accessed Content: If you have not used the benefits of your purchase, you are eligible for a refund.

3. Digital Courses: Once a digital product is downloaded or accessed, it is considered used, and used products cannot be refunded.

To request a refund, please follow these steps:

1. Cancel Subscription: Log in to your account, find and click the "Manage your billing" link at the bottom of the membership page. You will be redirected to a confirmation page where you can confirm your decision to unsubscribe. **Please note that if you cancel your subscription, the cancellation will take effect at the start of the next billing cycle, and you will continue to have access to our services until the end of the current billing period.**

2. Contact Our Support: Contact our customer support team at [email protected] with your order number and the reason for the refund request.

3. Review Process: Our team will review your request and respond within 3 business days

The following are not eligible for refunds:

1. Digital Products: Digital products that have been downloaded.

2. Third-Party Purchases: Products and services purchased through third-party vendors.

If you have any questions about our refund policy or need assistance with your purchase, please contact us at:

Email: [email protected]

Response Time: We will respond to your inquiry within 3 business days.